Home → Privacy Policy
Effective Date: August 2025
At TheWritingGuru.org, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website and services.
1. Information We Collect
When you place an order or interact with our services, we may collect the following information:
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Contact Information: Name, email address, mailing address, phone number
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Billing Information: Payment details (credit/debit card number, UPI, PayPal, billing address)
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Project Information: Documents, instructions, and any other content you provide for your order
We only collect the minimum amount of personal information necessary to deliver your order effectively.
2. How We Use Your Information
We use the information you provide for the following purposes:
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Processing and delivering your orders
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Sending order confirmations, updates, and related service information
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Responding to customer service inquiries
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Sending optional newsletters or promotional offers (only if you opt-in)
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Improving our services and customer experience
3. Data Security
We take all reasonable steps to safeguard your personal and project-related data. Access to your data is strictly limited to authorized personnel involved in fulfilling your order.
We never sell, rent, or share your personal information with third parties except:
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When required by law or legal process
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When necessary to protect our rights, safety, or property
4. Ownership & Usage of Content
By submitting content or materials to TheWritingGuru.org for service fulfillment, you grant us a non-exclusive right to use, edit, adapt, reproduce, and deliver such materials solely for the purpose of completing your order.
We do not claim ownership of your personal documents and do not disclose them to any unauthorized party.
5. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated policies will be posted on this page with a revised effective date.
Refund Policy & Satisfaction Guarantee
Effective Date: August 2025
At TheWritingGuru.org, we are committed to delivering high-quality writing, editing, and related services. If you are not satisfied with your order, please contact our support team so we can review your concerns.
Refund Policy
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Orders may be eligible for a full refund if requested within 2 hours of placing the order and before any work has begun.
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Once work has started (usually within the first 2 hours), refunds are not guaranteed but may be granted at our sole discretion.
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Refunds or reassignments will not be processed after 30 days from the order completion date.
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Since our services are custom and labor-intensive, we cannot offer refunds after delivery unless there is a clear breach of the original order agreement.
Revisions
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We provide free revisions to match the original instructions provided in your order.
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Revisions that require changes beyond the original instructions may incur additional charges.
Satisfaction Guarantee
We aim for 100% customer satisfaction. If the delivered work does not meet the agreed-upon requirements, we will revise it promptly until it aligns with your original instructions.
Policy Changes
We reserve the right to modify this Refund Policy & Satisfaction Guarantee at any time. Any changes will be posted on this page with a new effective date.
By using TheWritingGuru.org, you acknowledge that you have read, understood, and agreed to this Privacy Policy and Refund Policy.